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Am I able to register more than one account at Caxino?
How may I permanently close my Caxino account?
Which currencies may I use at Caxino Casino?
How do I manage communications from Caxino?
How do I open an account at Caxino?
I cannot remember my username or password. What do I do?
I cannot remember if I have a Caxino account. How may I check?
Authorization of Location Services
Must I be located within Ontario to register and create a player account?
How do I activate my location services
I have to leave Ontario in the middle of the game, what will happen?
Is geolocation accurate if I am accessing the internet via a public Wi-Fi hotspot?
What if my computer (desktop PC/Mac) is incorrectly locating me outside Ontario?
How accurate is the location information, and what if I am close to the Ontario border?
Can I be accurately geolocated if I have proxy or VPN software actively running on my laptop or desktop?
Are games accessible on my mobile device using a mobile internet connection?
Is it possible to improve my location accuracy?
Can I still play real-money games if I have remote desktop software running on my laptop or desktop?
What are the Bonus Money wagering requirements at Caxino?
How does cashback function at Caxino?
How does Double Speed function?
How does the 99% reward function?
What is a bonus at Caxino?
When will I receive bonuses from Caxino?
Where am I able to see the remaining wagering requirements for my current bonuses?
How do I claim rewards?
How does Spinbox™️ work?
Why isn't my wagering requirement decreasing as I play with Bonus Money?
What if a game does not start when I click on the thumbnail?
How do I find a specific game at Caxino?
What happens if I lose my connection during the game?
What should I do if a technical error occurs?
Is it safe to play at Caxino casino?
May I play the games at Caxino for free?
Deposits & Withdrawals
May I deposit/withdraw with another person's account?
When will I receive my money after making a withdrawal?
Are there any fees to deposit or withdraw at Caxino?
What are the minimum amounts I may deposit and withdraw at Caxino?
Which deposit methods may I use at Caxino?
My deposit is not showing. What do I do?
How long will a deposit take to show on my account?
What if a game I like isn’t available at Caxino?
Are the deposit/withdrawal options different on mobile?
Which games at Caxino may I play on my mobile?
How may I limit my casino activity at Caxino?
How do I know when my account has been verified?
How do I reset my password?
How do I update my mobile number?
How do I correct or update personal information?
May I deposit or withdraw before my account is Verified?
Is my money safe at Caxino?
Is it safe to upload my documents on Caxino.com?
How do I verify my Caxino account?
How long does it take for Caxino to complete my Account Verification?
I forgot my registered email address. What now?