General Bonus Terms and Conditions of Caxino.comVersion 2.0 last updated on January 18, 2024
1 - Bonus Limits
All bonuses are limited to one per person, household, computer, or IP unless otherwise specified.
2 - Forfeiting Bonuses
Players can forfeit their bonus amount at any time and withdraw any remaining Real Money balance.
3 - Wagering Requirements
All casino bonuses are subject to thirty-five times (35x) wagering unless stated otherwise in the campaign terms.
4 - Bonus Funds and Real Money
Real Money and bonus funds will be used in the following order:
- Real Money
- Bonus funds
Real Money bets cannot be used to clear Bonus Wagering Requirements. Only when placing a Bonus Money bet, or a bet containing Bonus Money, is the wagering requirement decreased by the amount of the Bonus Money wagered, up to a maximum of 5 EUR.
5 - Negligible Bonus Balance
When the bonus balance goes under 0.05 EUR, then that bonus balance will be automatically forfeited.
6 - Maximum Bonus Bet
The maximum bet allowed when using Bonus Money is 5 EUR per spin or 0.50 EUR per bet line until all wagering requirements have been fulfilled. Caxino Casino reserves the right to void bets and winnings resulting from wagers of larger amounts.
7 - Variations in Wagering Fulfilment
Please note that different games contribute a different percentage towards the wagering requirements:
- All Casino Slots: 100%, (except 1429 Uncharted Seas, Bloodsuckers, Beautiful Bones Dead or Alive, Dead or Alive 2, Eggomatic, Eye of the Kraken, Gemix, Jack Hammer 2, Pearls of India, Scrooge, Secrets of Atlantis, Sea Hunter, Steam Tower, Tower Quest, Viking Runecraft, Lil Devil, The Wish Master, Kingmaker, Beautiful Bones, Wild Swarm, Blazing Bull, Hellcatraz, Street Fighter II, Royal Mint, Marching Legions, Extreme 7, Book of 99: 0%)
- All table and Live Casino games: 50%
- All Video Poker Games: 0%
- Some games cannot be played with Bonus Money, and you will receive an error message when trying to place bets or open a game excluded from bonus play.
8 - Deposit Bonus & Free Cash Expirations
Unless stated otherwise, all deposit and free cash bonus offers will expire after 24 hours, excluding the Welcome Bonus. Once the reward or bonus has been claimed, the player has 60 days to use it, or the remainder may be forfeited. Registered players must log in to Caxino.com and visit My Rewards to accept all rewards or bonuses to have these applied to their account.
9 - Bonus Money Expiration
Caxino reserves the right to withhold and remove any Bonus Money awarded if it has not been used within 60 days from the date awarded.
10 - Risk Hedging
Risk hedging, such as, but not limited to, betting Red Bet and Black Bet on any single roulette round, will not contribute to any part of a promotion. This includes bonus wagering requirements or the accumulation of any points. Players deemed to be using risk hedging tactics to redeem their bonuses or cash prizes risk having their bonuses, cash prizes and any subsequent winnings removed.
11 - Free Spins Rounds
Winnings on Free Spins (free rounds) have a wagering requirement of thirty-five (35x) the winning sum unless otherwise stated in the Free Spins campaign. If no specific information is given regarding wagering requirements when receiving a bonus, the wagering requirement is set to thirty-five (35x) times the sum of the received bonus amount.
12 - Free Spins for Specific Games
Free Spins provided as part of the Welcome Bonus or part of any other promotion or incentive will be allocated by Caxino Casino to a game of their discretion.
13 - Incomplete Feature Plays
Winnings from “free spins” or “bonus” features initiated with bonus funds - but completed after the bonus has been wagered, lost, expired or forfeited - will be removed.
14 - Saved Progress in Games
Using Bonus Money primarily to advance through the bonus stages of games that save progress (games such as, but not limited to, Scrooge, Devil’s Delight, Champion of the Track, Castle Builder and Robin Hood) is strictly prohibited. Doing so may result in the winnings from the bonus round and subsequent winnings being voided.
15 - Welcome Offer
Our welcome offer consists of a 100% deposit match up to 200 EUR plus 100 Free Spins.
15.1 - Allocation of Welcome Bonus Free Spins
Per the Welcome Bonus, Free Spins will be allocated at 10 Free Spins per day over ten (10) days. The value of the Free Spins offered in the Caxino Welcome Bonus is worth 0.10 EUR each.
15.2 - Welcome Bonus Deposit
A minimum deposit of 1 EUR is required to activate the Welcome Bonus.
16 - The Progress Bar
A minimum bet of 0.20 EUR with Bonus Money or Real Money is required to advance the Progress Bar. Filling the Progress Bar will award you a spin on Spinbox. Winnings from Free Spins received on Spinbox are subject to the normal wagering requirements for Bonus Money.
17 - Level-Ups
A free level-up is awarded and can be activated the next day whenever the customer advances a level through normal gameplay. Only one (1) “next day level up” will be awarded. If a player advances two or more levels in a single day, they will only be awarded one (1) “next day level up.” Claiming a “next day level up” will not trigger another level up the next day. “Next day level ups” can only be won through gameplay.
18 - Cashback Item Terms
Cashback is only awarded as a percentage of net losses in Real Money. Bets using Bonus Money will not accumulate cashback.
- Cashback is paid in Bonus Money. Normal Bonus Money wagering conditions apply.
- A minimum of 1 EUR cashback must be earned for cashback to be applied to your account.
- Cashback is only paid into open accounts.
- The maximum amount of cashback that can be earned with any claimed “Cashback Chip” in My Rewards is 100 EUR.
Caxino Extra cashback is calculated as follows: (Real Money + Bonus Money bets) - (Real Money + Bonus Money wins) - bonus granted - jackpot contribution + (bonus forfeited + bonus auto-forfeited + bonus expired).
- The Cashback to be awarded ranges from 10 to 20% of the net losses as per the above calculation. An additional 2% is added as cashback for every 2,000 EUR in net losses, up to a maximum of 20%.
- The weekly cashback period is from Friday 00:00:00 - Thursday 23:59:59 (UTC).
- Caxino Extra cashback is paid in Real Money.
- A minimum of 10 EUR must be earned for cashback to be applied to your account.
- Cashback is only paid into open accounts.
20 - Buy Free Spins Bundles
You must use Real Money from your active balance to purchase Free Spins.
- You must have sufficient funds in your player account to purchase the Free Spins. If you do not, you will be prompted to add funds. The amount stated on the Reward Card (the card showing the offer available under the “My Rewards” section) will be deducted from your account’s Real Money balance once you confirm the purchase.
- Unless otherwise stated in the reward card, the purchased Free Spins must be claimed within 24 hours of purchase.
- The funds utilised to purchase the Reward Cards are deemed non-refundable.
- The purchased Free Spins will be allocated to the slot specified on the Reward Card immediately after purchase and cannot be transferred to any other game.
- Once you have met the Free Spins’ wagering requirements, your winnings from the purchased Free Spins will automatically be converted to Real Money and credited to your account.
- You can check and play your remaining Free Spins balance anytime by selecting the game specified on the Reward Card.
- Each purchase of a Buy Free Spins Bundle is recorded in your Transaction History and can be viewed anytime.
- The availability of the reward may vary based on the current offer.
- Free Spins purchased as part of a Buy Free Spins Bundle do not contribute toward Caxino Extra Cashback.
- Unless stated otherwise in the specific reward card, the expiry dates and wagering requirements in these Bonus Terms apply.
- Offer is subject to availability.
21 - Balance Booster Bonus
The Balance Booster bonus is credited to your account as Bonus Money, and the deposited amount connected to the Balance Booster will also be converted into Bonus Money.
- The amount converted from your deposit toward the Balance Booster bonus will be subject to the percentage and maximum bonus amount offered in the corresponding promotion.
- Normal bonus wagering requirements of thirty-five times (35x) apply (deposit amount connected to bonus offer + bonus amount granted by Caxino) unless stated individually in the terms and conditions of the specific offer.
- Any attempt to withdraw the Balance Booster Balance before the wagering requirements have been met will result in a forfeit of the whole Balance Booster balance.
- All above-mentioned normal bonus terms apply.
- Offer is subject to availability.
22 - General Terms
These Bonus Terms are subject to the General Terms and Conditions of Caxino.